Definition of Negotiation "reaching the most satisfactory outcome for ALL concerned" |
While Youre Waiting
Not long ago, I made a partnership pitch, on behalf of an organization I represent, to another organization with similar interests. If the idea had come to fruition, it would have radically changed our organization. So, you can imagine my impatience when I didn't hear back from the person to whom I'd made the proposal. She had welcomed the idea, but told me the decision would be made by a council within her organization. Given the dynamics of an important decision about the future of their organization, I didn't expect a quick response. But, I would have liked at least an update advising me on the status of their considerations. Then, I had a "Eureka," or maybe I should call it a "Whoops," moment. I realized I hadn't reported back to the people in my organization either. That made me guilty of the same lapse of communication as the lady in the other organization. With that recognition, I made amends by sending out an email to my organization, and followed up with a report at a meeting. In taking an analytical view of this incident, I realized that nothing can be something when it comes to communication. The idea that nothing can be something seems counter-intuitive. But remember the famous Sherlock Holmes observation about the dog that didn't bark; the fictitious detective solved a baffling case by noting what did not happen, rather than what did happen. You can probably come up with several ideas about the importance of communicating even though nothing has changed. That's especially true if you're the one who didn't hear from someone else. First, you may have made plans that assume either a change in or a continuation of the status quo. Perhaps you're holding off on holiday plans until the issue is resolved one way or the other. Second, at least you know that an anticipated decision or event hasn't yet occurred, and that you didn't miss something (for example, as I write this I'm waiting for a client to confirm some information and it would be nice to know that I haven't missed a callback or an emailed reply). Third, if you've received an update telling you nothing has happened, you don't need to contact that person and ask if there have been any developments. Similarly, you can advise the people who look to you for information. One other note about the 'nothing can be something' idea: It's a variation on what I've called the Everybody Knows syndrome. That refers to a failure to communicate, based on the assumption that others know what I know. In summary, it's a good idea to report regularly, even if nothing has happened, since others may not know you're still waiting as well. About The Author Robert F. Abbott writes and publishes Abbott's Communication Letter. If you subscribe, you will receive, at no charge, communication tips that help you lead or manage more effectively. You can get more information here: http://www.CommunicationNewsletter.com
MORE RESOURCES: Hamas says it has received, will study Israel’s latest response in truce negotiations The Times of Israel Pro-Palestine protests escalate as Columbia University negotiations stall The Times of India Columbia Deadline Lapses as Administrators Continue Negotiating with Extremist Anti-Israel Students National Review Pope urges warring countries to come to negotiation table Ukrainska Pravda Columbia protesters say negotiation is at an impasse The Washington Post Minneapolis schools, teachers offer contract negotiation update FOX 9 Minneapolis-St. Paul A California bill aiming to ban confidentiality agreements when negotiating legislation fails ABC News TRI-POD Series 4: Talking the art of negotiation with Paul Duckworth The Moodie Davitt Report NBA's exclusive US media rights negotiation window with ESPN and WBD expires 'without agreement' - SportsPro SportsPro Media City Council to Host Special Meetings to Negotiate with Unions City Council to Host Special Meetings to Negotiate with ... SweetwaterNOW CUAD negotiators leave talks as Shafik's midnight deadline passes CU Columbia Spectator After five negotiation sessions, Saint Marys SEIU and Mayo Clinic 'not quite there' on core demands Rochester Post Bulletin Anti-Israel Columbia protesters refuse to discuss taking down tents as negotiations continue New York Post Pope Francis says of Ukraine, Gaza: "A negotiated peace is better than a war without end" - CBS News April 25, 1977: Waterville fireman 'irked' at salary negotiation progress so far, Maine governor James B. Longley warns ... Kennebec Journal and Morning Sentinel As some universities negotiate with pro-Palestinian protesters, others quickly call the police Boston.com Security Think Tank: Maybe let's negotiate with terrorists ComputerWeekly.com 'Gaza Solidarity Encampment' negotiations continue as University refutes claims of evening NYPD authorization CU Columbia Spectator Mayor Adams calls library funding cuts part of 'negotiation,' claims 'everyone will be happy' with the result New York Post Monthly Medicare Drug Price Negotiation Savings by State Center For American Progress Actors' Equity Association Sets Deadline as Development Bargaining Stretches Into Fourth Months of Negotiations New York City Central Labor Council | Rep. Raskin Leads Letter to Biden Administration Urging Continued Negotiation for Release of PhD Candidate ... Congressman Jamie Raskin Effective Negotiation Strategies | Calendar City of Glendale, CA (.gov) Altera in negotiation on private equity partner ... eeNews Europe Qatar Is Ready to Call Netanyahu's Hostage Bluff Foreign Policy Ethics of Negotiation | Leeds School of Business University of Colorado Boulder Medicare Drug Price Negotiation Will Lower Prices by Thousands of Dollars per Month Center For American Progress As some universities negotiate with pro-Palestinian protesters, others quickly call the police Cumberland Times-News Fracking refugee attends global plastics treaty negotiations - EHN Environmental Health News Four projects to be funded by China are in final stage of negotiation The Kathmandu Post Nations continue negotiations on a global treaty to end plastic pollution World Wildlife Fund Only House conferees show for Medicaid expansion conference committee; Senate says negotiations stil WLBT Center for Negotiation & Dispute Resolution UC Law San Francisco USD Transactional Law Team Wins Seller's Best Contract Draft Negotiation at the Wayne State / Taft Transactional Law ... University of San Diego Website Boeing reports big first quarter loss in the middle of negotiations with its firefighters union KIRO Seattle Clock is ticking on contract negotiations, say Stockton teachers at board meeting protest Local News Matters As pro-Palestine protests sweep across US, few universities choose to negotiate while others quickly call The Times of India Some universities negotiate with pro-Palestinian protesters | Education | timesdaily.com Times Daily UF administration, city leaders continue RTS negotiations Gainesville Sun AB 2674 seeks to ban non-disclosure agreements for lobbyists Sacramento Bee Fossil Fuel Lobbyists Outnumber National Delegations, Scientists, and Indigenous Peoples at Plastics Treaty ... Center for International Environmental Law Negotiation Ethics: Winning Without Selling Your Soul | Insights Vinson & Elkins LLP Medicare price negotiation and pharmaceutical innovation following the Inflation Reduction Act Nature.com Enhance Your Negotiation Skills: Exclusive Training Session for Trucking Legal and Claims Professionals American Trucking Associations Columbia Student Protesters Urge Reporters To Leave Campus, Schedule Presser for 12 Hours After Expiration of ... Washington Free Beacon Medicare Drug Negotiations Officially Underway Medicare Rights Center Counseling Creators: Influencers, Artists, and Trendsetters Negotiation Competition and Conference University of Miami: News@theU |
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